OK – so after several days and many attempts, we are hoping that we’ve got the email situation fixed.
Hay.net has been the challenge since their email upgrade, and we believe we’ve got it solved by having our sending email address “whitelisted” to allow it to clear any security protocols.
So here we go!

Let’s hope this works!
I got it and also got another website whitelisted which those great guys at Hay solved! Barb