Phone in Health Resources

Thank you to Linda Seyler for sharing:


Website: info@e.shoppersdrugmart.ca

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Get medical advice: Telehealth Ontario

Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week.

Telehealth Ontario is only offered over the phone. Email advice is not available.

How it works

When you call, a Registered Nurse will ask you to answer questions so they can assess your health problem and give you advice.

Telehealth Ontario nurses will not diagnose your illness or give you medicine. They will direct you to the most appropriate level of care or may put you in contact with a health professional who can advise you on your next steps.

The nurse will help you decide whether to:

  • handle a problem yourself
  • visit your doctor or nurse practitioner
  • go to a clinic
  • contact a community service
  • go to a hospital emergency room

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